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AXELOS RESILIA: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management and business. Active cyber resilience is achieved through people, process and technology.

The RESILIA Foundation eLearning course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities.

About the Seller

AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect and correct any impact cyber attacks will have on the information required to do business. Under the AXELOS accreditation scheme, ITpreneurs is an Appointed Courseware Provider (ACP) accredited by PEOPLECERT which is an Exam Institute. This means that ITpreneurs meets all of the criteria required under the scheme and is audited regularly ensuring quality.


ITpreneurs is an Accredited Training Organization for all AXELOS best practice frameworks with PEOPLECERT; an Approved Examination organization for all AXELOS best practice frameworks with PEOPLECERT; and an Appointed Courseware Provider for PRINCE2 Agile and RESILIA.

Trainer Requirements

The below criteria apply for all RESILIA trainers:

  • Hold the RESILIA™ Practitioner certification
  • Have a minimum of 3 years practical experience in the subject
  • Have a minimum of 10 days classroom-based training (either as "lead trainer" or "under instruction")
  • Demonstrate the ability to manage, run and deliver training courses
  • Have practical operational experience of cyber resilience, either gained in an information security role or an IT operations role that included a cyber-security/resilience remit.
  • Have 3 years relevant experience across portfolio, programme and project management, including agile experience.
  • Follow a Train the Trainer session. The cost for Train the Trainer session will be charged.

RESILIA™ is a Trademark of AXELOS Limited. All rights reserved.

Product Type: eLearning
Level: Foundation
Duration: 12 hours
Language: English (en-US)
Delivery Format: eLearning

Delivery Information

Delivered as a voucher. Using myLeapest platform you can assign that voucher to your learner, using either Class Management functionality (to assign to a group of learners) or direct assignment in the Voucher Management. Your learners will be then able to access and use the materials via your own Branded Portal.

Product Content

This product contains the following items. Upon purchasing, you will get access to all available version prior to the latest version.

Course Description :

AXELOS RESILIA: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management and business. Active cyber resilience is achieved through people, process and technology.

The RESILIA Foundation eLearning course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities.


Course Outline :

Module 1: Course Introduction

  • Course Learning Objectives
  • Course Agenda
  • Activities
  • Module End Questions
  • Course Book Structure
  • RESILIA Certification
  • Summary

Module 2: Introduction to Cyber Resilience

  • What is Cyber Resilience?
  • Module Learning Objectives
  • Module Topics
  • Defining Cyber Resilience
  • Balancing in Cyber Resilience
  • Characteristics of Cyber Resilience
  • Summary
  • End of Module Quiz

Module 3: Risk management

  • Understanding Risk Management: Discussion
  • Module Learning Objectives
  • Module Topics
  • Defining Risk Management
  • Addressing Risks and Opportunities
  • Summary
  • End of Module Quiz

Module 4: Managing Cyber Resilience

  • Why and What of Management Systems?
  • Module Learning Objectives
  • Module Topics
  • Management Systems
  • Common Management Standards and Frameworks
  • Summary
  • End of Module Quiz

Module 5: Cyber Resilience Strategy

  • What is Strategy?
  • Module Learning Objectives
  • Module Topics
  • Cyber Resilience Strategy and Activities
  • Security Controls at Cyber Resilience Strategy
  • Interaction Between ITSM Processes and Cyber Resilience
  • Summary
  • End of Module Quiz

Module 6: Cyber Resilience Design

  • Why Cyber Resilience Design?
  • Module Learning Objectives
  • Module Topics
  • Cyber Resilience Design Activities
  • Security Controls at Cyber Resilience Design
  • Aligning ITSM Processes with Cyber Resilience Processes
  • Summary
  • End of Module Quiz

Module 7: Cyber Resilience Transition

  • Why Cyber Resilience Transition?
  • Module Learning Objective
  • Module Topics
  • Basics of Cyber Resilience Transition
  • Cyber Resilience Transition: Controls
  • Interaction Between ITSM Processes and Cyber Resilience
  • Summary
  • End of Module Quiz

Module 8: Cyber Resilience Operation

  • The Purpose of Cyber Resilience Operation
  • Module Learning Objectives
  • Module Topics
  • Security Controls in Cyber Resilience Operation
  • Interaction Between IT Processes and Cyber Resilience
  • Interaction Between ITSM Functions and Cyber Resilience
  • Summary
  • End of Module Quiz

Module 9: Cyber Resilience Continual Improvement

  • Continual or Continuous Improvement
  • Module Learning Objectives
  • Module Topics
  • Maturity Models
  • Continual Improvement Controls
  • The Seven-Step Improvement Process
  • The ITIL CSI Approach
  • Summary
  • End of Module Quiz

Module 10: Cyber Resilience Roles & responsibilities

  • Module Learning Objectives
  • Module Topics
  • Segregating Duties
  • Dual Controls
  • Summary
  • End of Module Quiz

Module 11: Exam Preparation Guide

  • Module Learning Objectives
  • Topics Covered in This Module
  • Qualification Learning Objectives
  • Learning Level of the Syllabus
  • Certification
  • Exam Instructions
  • Tips for Taking Exam

Target Audience :

  • IT Service Management
  • Operations and Incident management
  • IT Change & Release management
  • IT Supplier & Vendor management
  • Business Analysis and Design
  • Business analysts
  • IT Architects
  • Development
  • IT Project & Programme Management
  • Risk and Compliance
  • Information Security management
  • Business Continuity managers

Learning Objectives :

  • The purpose, benefits, and key terms of cyber resilience.
  • Risk management and the key activities needed to address risks and opportunities.
  • The purpose of a management system and how best practices and standards can contribute.
  • Cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities.
  • Cyber resilience design, the associated control objectives and their interactions with ITSM activities.
  • Cyber resilience transition, the associated control objectives, and their interactions with ITSM activities.
  • Cyber resilience operation, the associated control objectives, and their interactions with ITSM activities.
  • Cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities.
  • The purpose and benefits of segregation of duties and dual controls.

RESILIA Foundation - eLearning

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