This ITIL 4 Foundation contains the latest information and up to date learning.
Suitable for anyone who is new to ITIL, or for those with some experience who want to demonstrate their knowledge with a globally recognised certification.
The ITIl 4 Foundation will introduce you to the key concepts of service management, principles, the service value system, practices and their role in a service provider organization.
There are 26 easy to understand lessons, with download documents and sample exams for you to use and our team of tutors are on hand if you need any assistance.
English (en-US)Delivery Format:
Delivered as a voucher. Using myLeapest platform you can assign that voucher to your learner, using either Class Management functionality (to assign to a group of learners) or direct assignment in the Voucher Management. Your learners will be then able to access and use the materials via your own Branded Portal.
Product ContentThis product contains the following items. Upon purchasing, you will get access to all available version prior to the latest version.
The ITIL 4 Foundation from ITSM Zone is delivered in 6 modules, with 26 short lessons. These cover -
Module 1: Key Concepts of Service Management
Module 2: The Guiding Principles of ITIL
Module 3: Service Management and Value
Module 4: ITIL Practices Introduction
Module 5: ITIL Practices Deep Dive
Module 6: Course Recap and Exam Preparation
In addition to the eLearning modules, you'll also have a download pack with study guides, sample exams and more.
Our team of qualified, experienced tutors are on hand to answer any questions that you may have.