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ITIL 4 Foundation + Exam - Course Book product photo Front View EL

This ITIL 4 Foundation contains the latest information and up to date learning.

Suitable for anyone who is new to ITIL, or for those with some experience who want to demonstrate their knowledge with a globally recognised certification.

The ITIl 4 Foundation will introduce you to the key concepts of service management, principles, the service value system, practices and their role in a service provider organization.

There are 26 easy to understand lessons, with download documents and sample exams for you to use and our team of tutors are on hand if you need any assistance.

Product Type: Courseware
Level: Foundation
Language: English (en-US)
Delivery Format: eLearning

Delivery Information

Delivered as a voucher. Using myLeapest platform you can assign that voucher to your learner, using either Class Management functionality (to assign to a group of learners) or direct assignment in the Voucher Management. Your learners will be then able to access and use the materials via your own Branded Portal.

Product Content

This product contains the following items. Upon purchasing, you will get access to all available version prior to the latest version.

Course Description :

The ITIL 4 Foundation from ITSM Zone is delivered in 6 modules, with 26 short lessons. These cover -

Module 1: Key Concepts of Service Management

Module 2: The Guiding Principles of ITIL

Module 3: Service Management and Value

Module 4: ITIL Practices Introduction

Module 5: ITIL Practices Deep Dive

Module 6: Course Recap and Exam Preparation

In addition to the eLearning modules, you'll also have a download pack with study guides, sample exams and more.

Our team of qualified, experienced tutors are on hand to answer any questions that you may have.

ITIL 4 Foundation + Exam - Course Book

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