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Fast Track to ITIL 4 - Capability Track - eLearning product photo Front View EL

The Fast Track is a 100% self-study program that we’ve designed for learners who have collected credits in the ITIL v3 Scheme and want to obtain enough credits to be eligible to enter into the ITIL Managing Professional Transition module and transition to the ITIL 4 Managing Professional Level in the second half of 2019.


To be eligible to take the ITIL Managing Professional Transition module, a learner needs 17 or more ITIL v3 credits or has to be an ITIL v3 Expert. Learners who have less than 17 credits will have to either gain those 17 ITIL v3 credits or start with ITIL 4 Foundation if they wish to continue their ITIL journey. The ITIL Fast Track is a special self-study program which helps your learners obtain the necessary 17 credits in the best way to help your learners transition in the most convenient, effective, and economical way.


The Fast Track to ITIL 4 provides access to all Capability or Lifecycle Modules, allowing learners to pick and choose the modules relevant to get to 17 credits.


The ITIL Fast Track reduces 15 to 20 days of classroom attendance to only self-study time and eliminates the need to wait for the advanced ITIL 4 modules to become available. learners can acquire all the knowledge through the ebooks and we offer dedicated email support by an AXELOS lead architect member. This makes using the Fast Track more cost-effective, faster and offers the learner the chance to be amongst the first professionals to earn the ITIL Managing Professional title.


Because learners will probably already hold one or more ITIL v3 certifications, it may be relevant for a learner to continue in one of the two following routes, depending on which certifications a learner currently already holds or what the main focus of the learner is:

Fast Track to ITIL 4 - Lifecycle Route (17 credits)

Fast Track to ITIL 4 - Capability Route (18 credits)

About the Seller

ITIL® is de facto best practice for IT Service Management and it is owned by AXELOS. Under the AXELOS accreditation scheme, ITpreneurs is an Accredited Training Organization (ATO) accredited by PEOPLECERT which is an Exam Institute. This means that ITpreneurs meets all of the criteria required under the scheme and is audited regularly to ensure compliance.


ITpreneurs is an Accredited Training Organization for all AXELOS best practice frameworks with PEOPLECERT; an Approved Examination organization for all AXELOS best practice frameworks with PEOPLECERT; and an Appointed Courseware Provider for PRINCE2 Agile and RESILIA.

Trainer Requirements

The below criteria apply to all ITIL trainers:

  • Hold the current ITIL Foundation Certificate
  • Hold the AXELOS certification in the subject they intend to train
  • Have a minimum of 3 years practical experience in the subject
  • Have a minimum of 10 days classroom-based training (either as "lead trainer" or "under instruction")
  • Demonstrate the ability to manage, run and deliver training courses

The below criteria apply to ITIL Intermediate trainers only:

  • Hold the ITIL Expert Certificate
  • Hold the AXELOS certification in the subject they intend to train

The below criteria apply to ITIL Practitioner Trainers:

  • Hold either the ITIL Expert certificate or hold a minimum of 12 total credits in the ITIL examination program:
  • 2 Credits from ITIL Foundation
  • 3 Credits from ITIL Practitioner
  • 7 additional credits from the ITIL certification program

Product Type: eLearning
Level: Professional
Prerequisites: 
  • Learners must hold the ITIL Foundation Certificate. Holders of a Foundation certificate from an earlier version of ITIL, e.g., earlier ITIL qualifications, must pass the current ITIL Foundation exam before attending this course.
  • There is no minimum mandatory requirement but professional experience working in IT Service Management is highly advisable.



Language: English (en-US)
Delivery Format: eLearning

Delivery Information

Delivered as a voucher. Using myLeapest platform you can assign that voucher to your learner, using either Class Management functionality (to assign to a group of learners) or direct assignment in the Voucher Management. Your learners will be then able to access and use the materials via your own Branded Portal.

Product Content

This product contains the following items. Upon purchasing, you will get access to all available version prior to the latest version.

Course Description :

The Fast Track is a 100% self-study program that we’ve designed for learners who have collected credits in the ITIL v3 Scheme and want to obtain enough credits to be eligible to enter into the ITIL Managing Professional Transition module and transition to the ITIL 4 Managing Professional Level in the second half of 2019.


To be eligible to take the ITIL Managing Professional Transition module, a learner needs 17 or more ITIL v3 credits or has to be an ITIL v3 Expert. Learners who have less than 17 credits will have to either gain those 17 ITIL v3 credits or start with ITIL 4 Foundation if they wish to continue their ITIL journey. The ITIL Fast Track is a special self-study program which helps your learners obtain the necessary 17 credits in the best way to help your learners transition in the most convenient, effective, and economical way.


The Fast Track to ITIL 4 provides access to all Capability or Lifecycle Modules, allowing learners to pick and choose the modules relevant to get to 17 credits.


The ITIL Fast Track reduces 15 to 20 days of classroom attendance to only self-study time and eliminates the need to wait for the advanced ITIL 4 modules to become available. learners can acquire all the knowledge through the ebooks and we offer dedicated email support by an AXELOS lead architect member. This makes using the Fast Track more cost-effective, faster and offers the learner the chance to be amongst the first professionals to earn the ITIL Managing Professional title.


Because learners will probably already hold one or more ITIL v3 certifications, it may be relevant for a learner to continue in one of the two following routes, depending on which certifications a learner currently already holds or what the main focus of the learner is:

Fast Track to ITIL 4 - Lifecycle Route (17 credits)

Fast Track to ITIL 4 - Capability Route (18 credits)


Course Outline :

Fast Track to ITIL 4 - Capability Route

Operational Support and Analysis (OSA)

  • Event Management
  • Incident Management
  • Request Fulfilment
  • Problem Management
  • Access Management
  • Service Desk
  • Common OSA Functions and Roles
  • Technology and Implementation Considerations


Planning, Protection and Optimization (PPO)

  • Capacity Management
  • Availability Management
  • IT Service Continuity Management
  • Information Security management
  • Demand Management
  • Roles and Responsibilities
  • Technology and Implementation Considerations


Release, Control and Validation (RCV)

  • Service Transition
  • Change Management
  • Release and Deployment Management
  • Service Validation and Testing
  • Request Fulfillment
  • Change Evaluation
  • Knowledge Management
  • Technology and Implementation Management


Service Offerings and Agreements (SOA)

  • Introduction to Service Offerings and Agreements
  • Service Portfolio Management
  • Service Catalogue Management
  • Service Level Management
  • Demand Management
  • Supplier Management
  • Financial Management for IT Services
  • Business Relationship Management
  • Roles and Responsibilities
  • Technology and Implementation Considerations



Target Audience :

  • IT Management
  • IT Support Staff
  • IT Consultants
  • Business Managers
  • Business Process Owners
  • IT Developers
  • Service Providers
  • System Integrators



Learning Objectives :

Fast Track to ITIL 4 - Capability Route



Fast Track to ITIL 4 - Capability Track - eLearning

VP00039037888645
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