Leapest is committed to protecting your privacy and ensuring you have a positive experience on our Platform and in using Leapest Services.
1. Leapest Collects Data
1.1 We may collect personal information from sources including:
2. Leapest Collects the Following Information
2.1 The types of personal information we may collect include:
2.2 Information you voluntarily provide to us
2.3 Information we collect automatically
2.4 Information from your use of the Service
We may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application. This type of information helps us to improve our Services for both you and for all of our users.
2.5 Information from End User’s use of the Service
We use the Personally Identifiable Information that we collect from End User when he/she access any online products including exams hosted on Leapest Platform. This is meant for processing purposes, including but not limited to tracking attendance, progress, and completion. We may also share the End User Personally Identifiable Information and performance in a given eLearning Course with the Buyer as the training provider or with the Seller who has a contractual agreement with the Buyer for accreditation and fulfillment of a contract.
3. How Leapest uses information
3.1 We use, store, and process information about you to provide, understand, improve, and develop the Platform, and to create and maintain a trusted and safer environment.
3.2 Information from Members may be shared with other Members, or with Third-Party Service Providers that perform certain services on our behalf, in connection to Fulfillment Services or Payment Services.
3.3 Sellers and other Third-Party Service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes unless this is specifically required by law, or in order for Seller or other Third Party Service Providers to comply with accreditation or registration requirements.
3.4 In addition, we may collect Personal Information of Guests or Members for the purposes of trending, and for providing a more personalized experience.
This information includes:
3.5 We may use and disclose Personal Information only for the following purposes:
3.5.2 To send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
3.5.3 To bill and collect money owed to us by our Members. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use Third-Party Service Providers for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. We may use a Collection Agency to collect money on our behalf.
3.5.4 To send money to our Members. This includes sending you emails, invoices regarding earnings as Sellers.
3.5.6 To communicate with our Members about their accounts and provide customer support.
3.5.8 To protect the rights and safety of our Members and third parties, as well as our own.
3.5.9 To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
3.6 Data Collected for and by our Members
Buyers’ End User data shall not belong to Leapest and shall not be used by Leapest for marketing, communication or other commercial purposes, except in cases where the End User might require support to access or use Items available from Leapest as assigned by Buyers.
We shall at all times comply with relevant European data privacy directives that are applicable to Leapest. We value your information, and take reasonable measures to protect your information.
We reserve the right to view or remove your content for any reason at our discretion. Reasons may include quality assurance or legal requirements (if we believe or have received evidence that your use of Leapest is unlawful, unauthorized, or otherwise may result in a liability to us or anyone else).
4. Members responsibility related to data collected through the Leapest Platform
You represent and warrant that your use of Leapest will comply with all applicable data privacy laws. You are responsible for determining whether your use of Leapest is suitable in light of regulations like HIPAA, GLB, EU Data Privacy Laws, or other laws. If you are subject to regulations (like HIPAA), and you make use of Leapest, then Leapest is not liable if our services are not compliant with those requirements.
Members who are located in the European Economic Area (EEA), represent and warrant that when communicating with End Users, or collecting information from End Users, you:
5. General use of Leapest data
5.1 When as Members, you use Leapest, you may collect personal information from End Users or other individuals. Leapest does not have any direct relationship with these data subjects other than you, and for that reason you are responsible for making sure that you have the appropriate permission for us to collect and process information about those individuals.
5.2 Consistent with the information provided in clause 3, we may transfer personal information regarding you or your End Users to Third-Party Service Providers that help us in the fulfillment of services to you or in managing payment services.
5.3 If an End User, no longer wants any of his/her personal data to be stored by Leapest, the End User has to inform the Buyer associated with. In this situation, we will pass on the request to the Buyer who acts as the Data Controller within a reasonable time. It is the responsibility of the Buyer to act on the End User's request.
5.4 Leapest will retain personal information we process on behalf of our Members for as long as needed to provide our services, or to comply with our legal obligations, resolve disputes, prevent abuse, or enforce our agreements.
6. Third-Party Services Providers
We use a variety of third party service providers to help us provide services related to the Platform. Service providers may be located inside or outside of the European Economic Area (“EEA”).
6.1 Leapest Payment Services
Leapest may contract with other companies to provide payment services and facilitate your use of the Platform. We provide these companies with only the information they need to perform their services and work closely with tem to ensure your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Leapest.
We use a Third Party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our Third Party processor, Stripe or Adyen, depending on your location, whose use of your personal information is governed by their respective privacy policies, which may be viewed at https://stripe.com/us/privacy and https://www.adyen.com/policies-and-disclaimer/privacy-policy. Your credit card data is tokenized and is not being retained by Leapest.
6.2 Leapest Fulfillment Services
Leapest may share your personal information to provide fulfillment services and facilitate your use of the Platform.We provide these companies with only the information they need to perform their services and work closely with tem to ensure your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Leapest.
6.3 Cookies and other Analytic Tools
6.6 Other Third-Party Service Providers
To best provide our services, we work with a few other companies which will only have access to the information they need to provide the service as agreed with Leapest. Here is a list of the essential service providers we work with, and their respective privacy policies to provide a great experience.
This list may change over time, and we’ll work hard to keep it up-to-date. If you have any questions, please get in touch with us at email@example.com.
7. Linked websites and Third-Party Services
Leapest may provide links to other Third-Party websites and services whose data protection practices are outside of our control, and therefore fall outside the scope of this policy . We encourage you to review the privacy policies posted on these (and all) sites you visit or services you use.
8. Protection of personal information
8.1 Safeguarding Your Information
Leapest is committed to protecting the Personal Information you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.
We recommend that you take every precaution to protect your personal information and Account information and also instruct your authorized personnel in using Leapest appropriately.
8.2 Notice of Breach of Security
If a security breach causes an unauthorized intrusion into our system that materially affects our Members or their End Users, then we will notify you as soon as possible and later report the action we took in response.
8.3 Compliance with Law
Leapest may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required to do so by law or if such disclosure is reasonably necessary: (i) to comply with legal process and to respond to claims asserted against Leapest, (ii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iii) to enforce and administer our Terms of Service or other agreements with Members, (iv) for fraud investigation and prevention, risk assessment, customer support, product development and debugging purposes, or (v) to protect the rights, property or personal safety of Leapest, its employees, its Members, or members of the public.
9. Accuracy and Retention of Data
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.
We will give registered users, access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by writing to firstname.lastname@example.org. Unless it is prohibited by law or the information is necessary for the performance of a contract to which the data subject is party, we will remove any Personal Information about an individual, from our servers at your or their request.
Our servers are located in the European Union, so your information may be transferred to, stored, or processed in the EU. While the data protection, privacy, and other laws of the European Union may differ from those in your country, we take many steps to protect your privacy.
By using Leapest, you understand and consent to the collection, storage, processing, and transfer of your information by our facilities in the European Union and those third parties with whom we share it as described in this policy.
12. Contacting us about privacy
3012 NJ Rotterdam